We had an amazing experience selling our house and buying a new one. Joy and Jayne were fantastic to work with. They responded quickly to calls, texts, and emails (usually within the hour).
They did a walk through of our old house and gave us a punch list. Jayne recommended a landscaper and painter that were quick and easy to work with. We completed that list and Joy officially put it on the market. We were under contract within 3 days.
Trust them even if they say you need to paint your front door teal, these ladies know real estate and will walk you through every step. They made a situation that could have been very stressful a delight. I recommend them to all my friends.
Joy and Jayne were absolutely fantastic. If we had a question for them, they would always get back to us right away and go the extra mile with help. We dealt with Joy the most and she was unbelievable in her response time, even on vacation at all hours of the day. Since we were buying this property from out of state, it was a relief to know that we had such amazing accountability and diligence on our side. I would recommend their service to anyone...seriously!
In January my husband accepted a job that required us to move. As this was a corporate relocation, we were given the names of two Real Estate Agents from different companies who were familiar with the process. Both contacted us immediately, but Joy took it a step further and set us up to receive listing notifications for our neighborhood. She then touched base with us weekly despite knowing we had no plans to put our house on the market until March. When we were ready, I met with both Agents and while each had strengths, there was no question the listing was going to Joy!! She was enthusiastic, personable, professional AND had relocated to Lexington so she could truly relate to the whole process.
Since my husband was out of town Monday through Friday, I was in charge of everything: kids, pets, keeping the house spotless, etc. all while doing my own job. There were days I thought I couldn't handle anymore, but Joy kept telling me \u201CDon’t panic. Everything is going to be OK.\u201D And it was. In less than two weeks we received multiple offers and were under contract. There were a few challenges with the buyers, but Joy helped us work through everything while maintaining the utmost professionalism. I’m not sure we would have made it without her and I would absolutely recommend Joy to friends and family in the future!
Joy helped us out the day that we notified her agency that we were moving to Lexington area. She was on constant communication and was very patient with us as we were not ready just yet to sign a contract on a house in Lexington until we sold ours in Memphis. In the meantime, she presented us many houses that were in our criteria and knew that some of these might not be in our top choices, but she made sure we knew what was available. Once we came to tour houses, she scheduled us to visit different areas of Lexington and outside towns noting what we liked and didn't like. For someone that has been here for a few years, she knew what she wanted us to see and promising areas worth checking. After we finally sold our house, she gave us another tour, this time of houses in a subdivision outside of Lexington that we liked, and negotiated a contract for our house. She went the extra mile, not only her but her closing title service representatives since our loaning mortgage was (or still is) going thru a transitional process that made our closing date longer than projected (and gave them extra time) and both us and the sellers were not too happy with the outcomes. Joy kept us on top of the situation until we finally got everything approved and got our beautiful home!
Thank you Joy and everyone that helped in the CB McMahon Real Estate Team!
If you want someone to listen to your needs and help you get the right house for the best price, ask Joy Murphy (Coldwell Banker) to be your agent. She responded quickly to each of our calls and had excellent suggestions that saved us a lot of time and money. She's been in the business for years and loves what she does. I'm an economist and my wife has 10 years experience as a legal aid. We would work with Joy Murphy again in a second, to buy or sell. Thank you Joy.
In short, Joy Murphy is a miracle worker. She was able to sell our "unsellable" apartment in New York, and for that we will be forever grateful. She treated us like we were her own family, and made sure that we always were happy and our needs were met. Without Joy's help, I have no doubt we would still be living in the apartment instead of our new house. Anyone who chooses to work with Joy will certainly be glad they chose her.
Joy is not your typical Realtor, Joy goes above and beyond she is professional, courteous, and always is their when you have any questions or concerns. I highly recommend Joy and would definitely use her services again without any reservations.
I have always appreciated all the help and friendship I have had with Joy Murphy as my realestate agent. I very highly recommend Joy. Joy has helped me every step along the way with very helpful suggestions and help. Very much enjoyed my experience with Joy.
Joy was an absolute pleasure to work with! She was always available, day or night, throughout the entire process and was SO patient with me and my husband. After 5 months of looking at houses with Joy, we finally found our home and recently moved in. Joy was so professional and knowledgable from start to finish, and for first-time homebuyers like us, this was the key. We were clueless, but Joy was a wealth of knowledge and almost became like a second mother to us! She is a gem and we will absolutely recommend her to friends and family in the future!
Joy helped me sell my mother's home. After my dad passed away, my mother was left with no option but to sell her home, which was under a reverse mortgage that was under water, complicating the situation significantly.
Joy worked very diligently on all aspects of the transaction (listing, working with the reverse mortgage bank (no simple task), finding my mother a new place to live, etc, etc.
Joy was responsive, responsible, and patient with my 80+ year old mother.
To further complicate things, the home was damaged due to a broken upstairs hose while awaiting appraisal by the reverse mortgage bank.
Joy worked additionally here, dealing with the property and casualty insurer, contractors, and the purchaser. A significant, additional set of challenges to say the least.
Once again, she came through for my mother (the definition of above and beyond, as far as I am concerned.
My experience with Joy Murphy was an excellent one! As a first time buyer I was completely new to the process...she was so helpful in orienting and guiding me, being there every step of the way. She was extremely patient through the whole process and always attentive to my concerns and available to speak with. Her attitude was so positive and uplifting that it made the whole process fun! I would highly recommend her to any buyer; she is flexible and a "joy" to work with!
Joy Murphy was the listing-agent for a home we wanted.
She served us as well as we ever could have hoped. She truly tries to bring the right buyer to the right home, and finds a way to make the process clear and smooth.
Joy was not only a consummate professional, informed, diligent, and always responsive - she is a pleasure to deal with. Bright, positive, and optimistic - she really makes any real estate transaction much more likely to happen with such a great personal disposition.
Picking the right realtor is incredibly important. If you want someone who is always on the job and lovely to work with, Joy is the person for you.
joy Murphy helped me find the right house we had some unique needs and she showed is over 80 houses. She never lost her enthusiasm for our search. Joy takes the time to get to know your needs and wants and focuses her search on those criteria. She is intuitive and personable and will find you the right house. Then she will do everything she can to make the rest of the closing process smooth and painless. I recommend her over any other agent I have ever had dealings with
Joy Murphy is much more than a Real Estate Agent, Joy became a friend. She went above and beyond to sell our home. We had transferred off Long Island and my adult children were living in our house. Joy would go over and check on them, see if they needed anything and was always there to help them out. I highly recommend Joy Murphy...Read Full Review
I thought it would be very difficult to sell my mother's house, she had lived there for over 60 years. Joy not only sold the house pretty quickly, she got our asking price and she made my mother feel very comfortable. She was always there when we called and I have already recommended her to my relatives and friends.
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